Chrome extension: Out of credits
This error means your Alt Text Lab account has run out of available credits. The extension uses credits to generate alt text for images, and once your credit balance reaches zero, it can’t process any more requests until you add more.
Possible causes
- You’ve used up all your credits.
- You’re on a free trial and reached the limit.
How to fix it
Follow these steps to get your API key and add it to the extension:
- Log into your account
Go to AltTextLab.com and log in. - Go to the subscription plans page
After logging in, navigate to the Plans & Pricing page. - Choose or update your plan
- If you don’t have an active subscription, select a plan that fits your needs.
- If you already have a subscription but need more credits, upgrade to a plan with a higher credit limit. - Complete the payment
Follow the checkout process to confirm your selection and activate the plan. - Retry using the extension
Return to the site where you were working and try again — the extension should now generate alt text normally.