Privacy Policy

AltTextLab.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

Who we are

AltTextLab.com is a software-as-a-service (SaaS) platform that helps users generate alt text for images using AI technologies. The service is operated by a sole proprietor registered in Poland.

What data we collect

We may collect the following types of data:

• Account data – name, email address, and password when you sign up.
• Billing data – payment information is collected and processed securely by our payment provider, Paddle.com. We do not store your credit card details.
• Usage data – data about how you use our Service (e.g., pages visited, features used).
• Uploaded files – images you upload to generate alt text (used only to generate output).
• Communication data – if you contact us (e.g., via email), we may store your message and contact info.

How we use your data

We use your data to:

• Provide and improve our services.
• Communicate with you (e.g., important updates, support).
• Manage your account and subscription.
• Ensure security and prevent abuse.
• Comply with legal obligations.

We do not use your uploaded images or generated alt text for AI training or share them with third parties, except infrastructure providers essential for service delivery (e.g., cloud hosting).

How we share your data

We do not sell your personal data. We only share data with:

• Paddle, our payment processor.
• Hosting and infrastructure providers (e.g., Amazon Web Services).
• Legal authorities, if required by law.

Each third party only receives the minimum necessary data and is required to protect it under data protection laws.

Data storage and security

We use modern security practices to protect your data, including encryption and access controls. Your generated content may be stored temporarily on our servers to provide access within your account. You can delete your data at any time.

Your rights

Under GDPR and similar laws, you have the right to:

• Access the data we hold about you.
• Correct or update your data.
• Delete your account and associated data.
• Object to processing or request data portability.

To exercise your rights, email us at contact@alttextlab.com.

Cookies

We use cookies and similar technologies to enhance your experience and analyze traffic. You can control cookies through your browser settings.

International data transfers

As we use international services such as Paddle and cloud hosting (e.g., AWS), your data may be transferred outside the European Economic Area (EEA). These providers comply with appropriate safeguards under GDPR (e.g., Standard Contractual Clauses).

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the "Effective Date" above. Continued use of the Service indicates acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

‍Email: contact@alttextlab.com

‍Website: alttextlab.com

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